Active Incident

Updated 8 days ago

The information below shows currently known information on the services and systems we provide and support.
8X8 Instant MessagingDegraded Performance

Incident Status

Degraded Performance

Components

Voice Services

Services

Hosted Voice


January 2, 2019 17:52 GMT
[Investigating] We have received reports from customers stating they are unable to send instant messages via Virtual Office Desktop & Virtual Office Mobile, when selecting the chat function users see the message ' Connecting to 8x8 services' displayed. Our engineers are currently investigating the matter. We would like to take this opportunity to apologise for the inconvenience that this may be causing.

Voice Services

SIP Trunks

In Normal Operational

ISDN Services

In Normal Operational

Hosted Voice

In Normal Operational

Mobile Services

In Normal Operational

Internet Connectivity

DSL Services

In Normal Operational

Ethernet Services

In Normal Operational

MPLS Services

In Normal Operational

Hosted Services

Hosted Servers

In Normal Operational

Hosted Desktops

In Normal Operational

Hosted Email

In Normal Operational

Video Services

Blue Jeans

In Normal Operational

Web Site Hosting

Dedicated Web Site Platform

In Normal Operational

Shared Web Site Platform

In Normal Operational

General Information

General

In Normal Operational

19

Days Since Last Incident

1

Incidents Last 30 Days

3

Incidents Last 365 Days

External Services

GoToMeeting

Google Search

MS Office365

Slack

WebEx

History

No incidents in the last 7 days

For our Support page, please click here